Fixing a plumbing issue caused by tile work
Location: Lynnwood, WA
Service: Toilet repair & installation
Customer: Jordan N.
A Lynnwood homeowner recently called us after running into a toilet problem following some tile work in the bathroom. When other contractors are working around plumbing fixtures, things can go wrong — and Jordan needed someone to diagnose the issue and get it fixed right.
Chase headed out to the house, arriving early, and quickly identified the problem. Not only did we repair the toilet and get everything working properly, but we also explained exactly what had gone wrong during the tile installation. JD from our office even provided Jordan with a written statement documenting the plumbing mistake the tile company had made — helpful documentation if you ever need to follow up with another contractor.
What Jordan Had to Say
“Amazing. Tremendous customer service the plumber/tech (Chase) that came to the house was early and professional. I needed a plumber because of an issue with the toilet after we had some tile work done. They were able to fix the problem and tell me why the issue had occurred. The company contact (JD) also when above and beyond they were willing to provide me with a written statement about the mistake the tile company had made regarding the plumbing in the house. I would recommend Stollwerck Plumbing and if I need a plumber in the future this is who I’m calling.”
— Jordan N., Lynnwood
Thanks, Jordan. We know how frustrating it is when one contractor’s work creates a problem you have to pay someone else to fix. We’re glad we could help document what happened.
When Tile Work Affects Your Toilet
Bathroom remodels and tile work are common causes of toilet problems. Here’s what can go wrong — and what we look for:
- Toilet set too high or too low — if the new tile changes the floor height, the toilet may not seat properly on the flange
- Wax ring compression issues — incorrect spacing between the toilet and flange can cause the wax seal to fail
- Flange damage — tile installers working around the toilet flange can crack or chip it
- Improper reinstallation — if the toilet was removed and reinstalled by someone other than a plumber, bolts may be loose or the seal may not be correct
- Supply line problems — shut-off valves and supply lines can get damaged during tile work
When we find these issues, we don’t just fix them — we explain what happened so you understand why. And when another contractor caused the problem, we’re happy to document it for you.
Toilet Problems We Fix in Lynnwood
Whether the cause is tile work, age, or just normal wear, here are the toilet issues we see most often in Lynnwood homes:
- Toilet won’t flush properly — weak flush, incomplete flush, or requires multiple flushes
- Toilet runs constantly — usually a flapper, fill valve, or float issue
- Leaking at the base — wax ring failure, often visible as water pooling around the toilet
- Rocking or unstable toilet — loose bolts or a damaged flange
- Toilet won’t fill — fill valve or supply line problems
- Cracks in the bowl or tank — time for a replacement before it becomes a flood
Most toilet repairs are straightforward and can be completed in a single visit. If replacement makes more sense, we’ll tell you — and explain why.
Need Toilet Repair in Lynnwood?
If your toilet isn’t working right — whether it’s after a remodel or just out of the blue — give us a call. We serve Lynnwood and the surrounding area, and most toilet repairs are same-day jobs.
Call 425-374-3909 · Request a Quote
Stollwerck Plumbing & Sewer · Mukilteo, WA · WA License #STOLLPL780CJ